Notice on the application of the General Data Protection Regulation
On 25.5.2018, the new General Data Protection Regulation (EU) 2016/679 of the European
Parliament and of the Council, also known as GDPR, entered in force, strengthening the
protection of personal data throughout the European Union.
HiSCS, with respect to your personal data, implements the new Regulation on its processing and
informs you in detail accordingly.
This Privacy Notice explains how we collect, use and protect any information about you. It also
tells you how to get in touch if you have any questions, which we will be more than happy to
This Notice applies to all the personal data we collect when you contact us by phone, email or
through our site.
Personal data you give us
When you make a request to use our programs, even for the free trial period, or contact us
for more information on our company’s activities you will be asked to provide certain
information, which will at least include your name and contact details (email, address and/or
In addition, we collect information from your computer when you use our programs, even if
you don’t make a request. This may include your IP address, which browser you use, and your
language settings. There is also possibility that we receive information about you from third
parties, or automatically collect other information.
Personal data you give us about others
You might make a request or purchase a program on behalf of someone else, for example, a
friend, family member or colleague. If you do, it is your responsibility to make sure that that
person knows you’re giving us their details, and has accepted the way we handle their
personal data (as described in this Notice).
Personal data we collect automatically
When you make a request or purchase one of our programs we record the platform you made
it on, and how you got to our platform (if you connected through another site, for example).
Even if you don’t end up making a request or purchase, we may automatically collect some
information by just you visiting our site. This may include your IP address, which pages you’ve
visited, which browser you’re using, and information about clicks. In the case you choose to
purchase one of our programs, during the installation process we may It might also collect
information about your computer’s operating system, its application version, language
settings, device-specific setting and characteristics, and data that identifies your device.
If you’re using a mobile device, we might also collect location details. And we might analyze,
and process basic data related to the apps installed on it (e.g. name, description and category).
Why do we collect your data and for which purposes
We collect your data for the execution of our services upon your request. We use your
personal data indicatively for the following purposes :
- Your identification and the communication with you in order to respond to your
- The execution and smooth functioning of our agreement regarding the purchase of a
program, the installation activities and communication with help desk. This includes
sending you data and communications in relation to your purchase.
- The communication with you through our newsletters regarding our products,
policies, new digital ideas and platforms as well as special offers.
Providing your personal data to us is voluntary. However, depending on the type of service
you may want to use, we may only be able to provide you with this service if certain personal
data is collected. For instance, we cannot process your purchase or reply to your request if we
do not collect your name and contact details (including email or other).
To process your personal data we rely on the following legal grounds:
• Performance of a contract: We need to use your personal data to fulfil our agreement
regarding the use of a program throughout the free trial period or the purchase of it.
• Compliance with our legal obligations : The compliance of our company with the
obligations imposed by the relevant legal, regulatory and taxation framework in force,
as well as with the decisions of any authority (public, supervisory etc.) or Courts.
• The protection of the company’s property in regards to the programs and platforms
you can upload from our site.
• Consent: We may rely on your consent to use your personal data in certain
circumstances, for example direct marketing purposes (newsletters). You may
withdraw your consent at any time by sending e-mail to [email protected] stating “Privacy”
in the subject line.
What third parties do we share your personal data with and why?
There are a number of different business partners integrated in the services we provide, and
in certain situations we may share your personal data with them. In most cases, we’re simply
passing on your request, either for a free trial period of our platforms or for further
information on our products, to the company’s technical support unit (help desk). We will also
share your data with other third parties, which may include payment service providers,
accountants and advertising partners.
We may share your personal data with government or investigative authorities if we’re
required to do so by law. And we may need to disclose personal data to competent authorities
or our legal team, to protect and defend our rights or properties.
Our company takes appropriate technical and organizational measures to ensure the security
and confidentiality of your personal data, their processing and protection from accidental or
unlawful destruction, loss, alteration, prohibited transmission, dissemination or access and
any other form of unlawful processing. Only authorized personnel can access personal data –
and they’re only allowed to do it for specific, authorized reasons.
For how long will your personal data be stored?
We will retain your personal data for as long as we deem it necessary to enable you to use our
services, to provide our services to you, to comply with applicable laws, resolve disputes with
any parties and otherwise as necessary to allow us to conduct our business, including to detect
and prevent fraud or other illegal activities.
Who is responsible for the processing of personal data on our platforms?
Our company controls the processing of personal data on its platforms, at our headquarters
at 16, Kifissias Ave. Athens P.C. 11526 GREECE
If you have any questions, concerns, comments
or complaints about our practices, or this Privacy Notice, please send e-mail to [email protected]
stating “Privacy” in the subject line, and we’ll get right back to you.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request for copies of your personal data that we
The right to rectification – You have the right to request that we correct any information you
believe is inaccurate. You also have the right to request our company to complete the
information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under
The right to restrict processing – You have the right to request that we restrict the processing
of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your
personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we
have collected to another organization, or directly to you, under certain conditions.
Your request regarding the above will be registered and responded by our company within a
month, from the day of its issuance. If you would like to exercise any of these rights, please
contact us at our email [email protected]
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that our company has not addressed your
concern in a satisfactory manner, you may contact the Information Commissioner’s Office at 16, Kifissias Ave. Athens P.C. 11526 GREECE
Cookies are text files placed on your computer to collect standard Internet log information
and visitor behavior information. When you visit our website, we may collect information from
you automatically through cookies or similar technology
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our
website and remember your previously selected preferences. These could include what
language you prefer and location you are in. A mix of first-party and third-party cookies are
• Advertising – Our Company uses these cookies to collect information about your visit
to our website, the content you viewed, the links you followed and information about your
browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to
remove cookies from your browser. As a result, however, there is possibility that some of our
website features may not function.
- Your identification and the communication with you in order to respond to your